Consumer protection webinar - what's new in consumer protection?

Consumer protection webinar - what's new in consumer protection?

Well not the Consumer Rights Act - quite yet.

Lexis Nexis offer a series of webinars on various topics of interest and on Monday 16 February I attended a webinar on consumer law. When the webinar was planned it was probably thought that the Consumer Rights Bill would have completed its passage through parliament and there would have been a definitive copy of the new Act to work with, but of course at the time of writing, the Bill is still being discussed by both Houses.

The webinar was presented by Claire Andrews of Gough Square Chambers and Ben Douglas-Jones of 5 Paper Buildings. They made the point that the Consumer Rights Bill was devised to address general agreement between businesses and consumer groups that consumer law is unnecessarily complex, fragmented and has not kept up-to-date with technological developments etc.

The Consumer Rights Bill is one of five parts of the Coalition Government’s programme on consumer law reform and includes deregulation as one of its aims – the government wants to fi

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