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HM Treasury and the Department of Business, Innovation and Skills jointly launched their 'better deal' paper on 30 November 2015.
The purpose of this policy paper is to try to boost competition in the economy and to lower bills for consumers and businesses.
So what proposed new policies should lawyers be keeping an eye out for?
After the coming into force of the Consumer Rights Act 2015 in October 2015, many lawyers were hoping to enjoy a relatively fallow period in consumer law. Fortunately, this is still likely to be the case--however, they should be alive to the developments below.
Of particular interest is the work which the government has given to Which? to investigate the fairness of consumer terms and conditions and the consultation on the possible introduction of civil fines.
The key consumer protection announcements in the policy paper relate to:
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