InterAction

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Product Code:
Product Id:: ukprodIUL
Product Code:: IUL
ISBN/ISSN:: IUL
Publication Date:: 31/12/2010
Format:: Online

By providing a single, easy to use, consistent and company wide view of all of your customers and prospects and their relationships within the business, InterAction allows the more efficient sharing and enrichment of customer data leading to improved customer knowledge. By utilising a deeper and broader understanding of your customers, you can offer more appropriate services and spot and fill gaps in their product holdings whilst avoiding missed sales opportunities.

InterAction is easily accessed anytime, anywhere (via an Internet browser or a Windows client) allowing professionals to view and manage information however they choose - through knowledge management platforms, corporate portals, intranets, extranets, and wireless devices - while retaining control over their personal information and relationships.

Complete view of your clients, relationships and prospects
Information stored in disparate databases is difficult, time-consuming and costly to share among key players. LexisNexis InterAction integrates and consolidates information about customers, commercial partners, prospects and competitors from a variety of systems.

A source of competitive advantage
LexisNexis InterAction helps companies to manage and expand their network of relationships to gain a competitive advantage. It allows the more efficient sharing and enrichment of customer data, leading to more successful business pitches and better customer service. It also helps marketers to build the firms brand, streamline their new business processes and track the overall effectiveness of their efforts.

Seamless access to key information
LexisNexis InterAction gives you quick and easy access to the key information you need to identify new business opportunities and win and retain clients. Access is seamless through an easy-to-use interface on the Personal Information Manager, corporate portal, intranet, extranet or wireless device that you use every day.

"We have realized that one of the greatest services that Clifford Chance can bring to its clients is the strength and depth of its global network of legal experts. As such, we have invested in LexisNexis InterAction, which is capable of supporting our global client service initiatives."
Charles Doyle, Global Head of Business Development - Clifford Chance

"After merging we had several new practice areas to market to our client base. In one example, we used LexisNexis InterAction to identify a key client that was using three different practice areas, but could benefit from a new offering. We were successful in being awarded the matter, which has already yielded �20,000, as well as the likelihood of future work."
Gillian Kahn, Marketing Director - Berwin Leighton Paisner

For more information, please visit www.interaction.com/intl

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InterAction Brochures

Legal Firm Brochure (PDF 1.10 MB)

Accounting Firm Brochure (PDF 1.10 MB)

Financial Services Brochure (PDF 1.11 MB)

Consulting Firm Brochure (PDF 1.11 MB)

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InterAction Case studies

“It's the little things that make the difference. Having a go-to person who understands our business and our specific way of working really helps us get the most out of InterAction.“
Ben Swindale, Marketing Administrator, Mishcon de Reya - Read the full Mishcon de Reya Case Study (PDF 472KB)

“InterAction helps us get the right information out of the right people... We now have a deeper understanding of our clients, revenue streams and what marketing activity leads to what outcome. Even more importantly we can communicate more effectively with our clients and referral partners as we understand ever point of contact and how and when to reach out to them.“
Dawn McEwen, Business Development Director, Davenport Lyons - Read the full Davenport Lyons Case Study (PDF 478 KB)

“I found it compelling that someone on the UK team was looking for an opportunity; the business was in Germany; and the strategic relationship we found was in Italy. Without InterAction, it would have been unlikely that we uncovered this strategic connection.”
Rod Perry, 3i’s director of technology & human resources - Read the full Group Case Study

“Once we identify what firms and people are connected to a new business target, we use InterAction to look internally to see if we know them. If so, then we can also identify who in the firm has the relationship and what the relationship history is”
Debra Kuptz,chief marketing officer, alixpartners llc - Read the full AlixPartners Case Study

“The InterAction staff listened to what we were saying. They were helpful and responsive to any issues we raised and helped us work toward solutions.”
Janet Day, Technology Director, berwin leighton paisner - Berwin Leighton Paisner Case Study

PSMG Grant Thornton Case Study (PDF 110 KB)

“InterAction has allowed us to streamline a lot of our processes and has revolutionised the way we manage our client
relationships.”
Helen Thornhill, Director of Business Development, sj berwin llp - SJ Berwin Case Study

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